FAQ
General Questions
All products that we carry are officially released, manufactured, distributed, or licensed from the bands. Shopping with us you are supporting the bands directly.
We accept all bank cards, Apple Pay, Google Pay, Shop Pay, and PayPal.
Please note that our payment processor will not accept any kind of gift cards.
SHIPPING
We will ship to anywhere in the world except Russia.
We ship worldwide from Poland.
We usually try to ship next business day. Sometimes it can take 1-2 more days if we have too many orders.
Your order still not shipped? Then it's a PRE-ORDER, you can always see our production updates here.
Shipping takes about 1-4 weeks depending where you are. You can always track your order with the tracking code that we will send you once your order is shipped.
Additional fees that you may receive when your package arrives (UK & Asia) are your responsibility to your government. We do not charge those fees, your government does. These fees are unavoidable but we will declare your order cheaper for the customs officer to go easier on the fees.
ORDERS
You can check and track your order HERE.
When the order gets back to us, a refund will be processed minus the shipping cost and the $2 handling fee.
Yes we can if your order hasn't shipped yet. Please contact us and state your address and we will fix it for you.
RETURNS & EXCHANGES
When you place an order, you have a 1-hour window to cancel. After that, we are unable to cancel your order. To cancel your order, please contact us with your order number.
Please note that only defective products (misprinted or damaged) can be returned. Products must be returned new and unused. Contact us to arrange a return.
If you received a wrong size item by our mistake, we will cover all shipping expenses to exchange your item for the right one. However, if you chose the wrong size then you are responsible for additional shipping charges. Size charts are available on the product page on every clothing item, please use them before you order.